FREE Delivery and Returns

Naomi James Jewellery Packaging

Delivery

Many items are held in stock and normal delivery will be 2 - 5 working days. Items which need to be made to order may take up to 3 weeks but will generally be quicker. If you need something for a particular deadline do please contact me and I will endeavour to squeeze you in!

All orders over £50 in value are sent Royal Mail Special Delivery which is guaranteed before 1 pm ( no guaranteed Saturday Delivery) and requires a signature. Parcels under £50 in value are sent Royal Mail 1st Class Signed For. Postage to UK and Worldwide is free.

Every piece comes in a black box with silver lettering made from recycled cardboard tied with ribbon ( also made from recycled yarn). I am trying to cut out plastic so no longer use bubble envelopes but use cardboard boxes or sturdy paper envelopes for delivery secured with paper tape( except for a couple of larger pieces!).

Returns

If for any reason you are not happy with your purchase please email me and return it, unworn, to my Workshop address within 14 days.

Return postage must be paid by the customer unless the item is faulty.

Due to hygiene reasons earrings cannot be returned unless faulty. Any rings or other items specially made to order cannot be returned unless faulty.